♦ What is ITIL?
ITIL is the comprehensive documentation of best practice for IT Service Management. Used by many organizations around the world. ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has best practices for IT Service Management. MORE
♦ Why should I take ITIL Foundation? Is it right for me? >
ITIL is the most widely accepted approach to best practice service management in the world with the majority of the world's leading organizations using it. Celebrating 25 years of helping companies to benefit from advancements in global best practice, ITIL has become the choice of industry leaders worldwide - from small and medium sized enterprises to large corporations. MORE
♦ What is the Eligibility Criteria to appear for ITIL Foundation Course?
There is NO specific requirement for the level of ITIL foundation MORE
♦ ITIL® Foundation Course in IT Service Management Target Audience >
This may include but is not limited to, IT professionals, business managers and business process owners. MORE